Empresas de luz y gas deben informar de entidades para resolver litigios
Obliga a las empresas de electricidad y gas a incluir en sus páginas web, contratos y facturas los datos de al menos una entidad de resolución alternativa de litigios (ADR) para resolver conflictos con los clientes. La decisión de esta entidad será vinculante tanto para la empresa como para el consumidor en caso de disputa.
Summary written by AI from the text. It can be wrong: the official text is what counts. How we do it
How it affects you
As a consumer: Si contratas luz o gas, las empresas deben informarte en facturas y webs cómo reclamar a entidades independientes y acatar su resolución.
It lapsed when the Cortes were dissolved for the election (6 October 2026): initiatives that had not finished their passage fall. To go ahead, it has to be tabled again in the new legislature.
PSOEHow it was voted
The vote that decides the law: how many deputies voted for and against, and which side each group took.
Detail by group
PP133PSOE116
VOX33
Sumar25
Junts7Mixto7
ERC7
Bildu6
PNV5PP133PSOE116Vox33Sumar25Junts7GP Mixto7ERC7EH Bildu6PNV5Every vote on this law (2)
A law is voted several times: first whether to take it up, then the changes the groups propose (amendments), and finally the whole text. Tap one to see it in full.